Telecommunication companies in Nigeria have been directed to ensure that unused data by subscribers in the country are rolled over in subsequent subscriptions.
The Nigeria Communication Commission (NCC) gave the directive on Thursday, September 17.
In a statement released by its spokesperson, Ikechukwu Adinde, NCC said; “The commission hereby wishes to restate that its direction of June 2018 to service providers to commence implementation of data rollover from 26 June 2018, remains in force.”
It further urged mobile service providers to regularly update their subscribers on the procedures and processes for data rollover.
According to the commission, it reached the conclusion on the directive at its regular bi-annual meeting with senior executives of telecommunication companies on complaints management.
The regulatory body also disclosed that the meeting which held virtually, focused on consumer relations and complaint management processes.